Return Policies and Terms
REQUEST FOR AUTHORIZATION
Returns must be requested within 30 days of the delivery date of your order. You must obtain a return authorization number before returning an order. We will give you instructions on how to ship the return. Do not return items without prior authorization as we will not accept returns without a visible return authorization number on the outside of the package.
No returns will be accepted after 30 days.
Items must be returned in new and unused condition.
Please insure your package against shipping damage when making a return as items returned in damaged condition cannot be accepted. If a return is damaged in during return shipping, you will have to make a claim with the shipping company to recover the cost of the item.
Original shipping and handling fees are for services performed and completed at time of original delivery and thus are non-refundable.
Custom or special order items are not returnable (Custom or special order items are items that are made to order, painted to order, special size or other non-stocked items).
Items cut-to-order, such as moldings and vinyl wrap are not returnable.
All clearance sales are considered FINAL; clearance sale items are not returnable.
Restocking charges are fees incurred for inventory control, administration and handling of returns. Any item returned for any reason other than what is covered under warranty will be subject to a 20% restocking charge. Restock fees will be waived in situations where we made an error and a return is made due to that error.